Business Ethics for Sales Professionals

Explore examples of tricky situations that salespeople often encounter, and learn how to behave ethically while dealing with the pressure to deliver results.

Introduction

• Welcome

1. Basic Foundation of Sales Ethics

• Code of ethics: Professional conduct
• Romanticizing bad behavior
• Reputation and credibility

2. Ethics in Your Work

• Training: Your corporate policies
• Deceptive selling techniques-high pressure
• Sales results: Inflating and misrepresenting in CRMs
• Expense accounts: Travel and entertainment
• Working offsite
• Hiring and firing

3. Ethics in the Marketplace

• Sales quotas, special offers, and pricing
• Information: Giving or withholding
• Competition
• Deliver on your promise
• Working with your buyer: Gifts
• Working globally: Cultural issues

Conclusion

• Summary