Business Analysis Foundations: Competencies

Get up to speed with the diverse set of competencies that business analysts need in order to be successful in their role.

Introduction

• Welcome to business analysis competencies

1. Relationship Building and Management Skills for Business Analysts

• Cocreating: Business analyst skills
• Establishing rapport and empathy as a business analyst
• Conflict management skills for business analysts

2. Leadership Skills for Business Analysts

• Influence without authority as a business analyst
• Decision-making skills for business analysts
• Change-management skills for business analysts

3. Facilitation Skills for Business Analysts

• Facilitating meetings as a business analyst
• Facilitating the conversation as a business analyst
• Facilitating the requirements process as a business analyst

4. Communication Skills for Business Analysts

• Verbal skills for business analysts
• Listening skills for business analysts
• Visual skills for business analysts
• Written skills for business analysts

5. Business Skills for Business Analysts

• Business acumen skills for business analysts
• Innovation skills for business analysts
• Architecture and process skills for business analysts

6. Analytical Skills for Business Analysts

• Systems thinking skills for business analysts
• Creative thinking skills for business analysts
• Visual modeling and diagrams skills for business analysts
• Data analysis skills for business analysts
• Curiosity for business analysts

7. Technical Skills for Business Analysts

• Productivity tools for business analysts
• Understanding the technology landscape as a business analyst
• Understanding data, process, and rules as a business analyst

Conclusion

• Continuing to grow your business analyst skills