Building Change Capability for Managers

Discover how to create a legacy of long-lasting, positive change. Build the leadership skills you need to plan, deliver, and reinforce successful change at your organization.

Introduction

• Managing change
• Why managers need change capability skills

1. Skills and Responsibilities

• Change managers skills for change projects
• Leadership principles for effective change delivery
• Adapting leadership styles when delivering change
• Creative thinking skills for change managers
• Influencing and engagement skills for change managers

2. Planning Change

• Effect of the learning dip when delivering change
• Assessing learning needs for change projects
• Planning business continuity during change

3. Managing Emotional Response

• Managing resistance in change projects
• Dealing with conflict when delivering change
• Providing emotional support during change projects
• Motivating people during change projects

4. Performance Management

• Reinforcing and embedding changes
• Supporting transition of change projects
• Managing benefits realization for change projects
• Providing support for change managers

Conclusion

• What's next