YoVDO

Brand Strategy: Management of Your Brand Reputation

Offered By: LinkedIn Learning

Tags

Content Marketing Courses Customer Service Courses Influencer Marketing Courses Thought Leadership Courses LinkedIn Courses

Course Description

Overview

Learn how to build and protect a strong brand reputation.

Syllabus

Introduction
  • The power of positive brand reputation
1. The Benefits of Brand Reputation Management
  • Boost your competitive advantage with your brand reputation
  • Mapping the core pillars of a winning brand reputation
  • Cultivate compelling testimonials and brand love from your target audience
  • Four proven ways to encourage customers to write reviews
2. Brand Strategy: Building a Strong Reputation
  • Building your brand reputation as a thought leader
  • Unlock the leaders in your company by boosting employee advocacy
  • Four essentials for a successful employee advocacy program
  • Diversity and inclusion in brand strategy
  • Customer service and brand reputation
3. How to Build Your Brand Reputation
  • Craft a content marketing strategy to boost your brand reputation
  • Your content is your consumer journey
  • Improving brand reputation with a social media strategy
  • Social media customer service and negative reviews: Top tips
  • Elevating your brand with influencers
  • Boosting brand reputation with LinkedIn
4. Brand Reputation Management and Monitoring
  • Conducting a brand reputation audit
  • Managing and monitoring your brand reputation: Top tools
Conclusion
  • Building your strategy for a strong brand reputation

Taught by

Chelsea Krost

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