Créer l’engagement et fidéliser
Offered By: IONIS
Course Description
Overview
In this course, we will begin by studying why the video game fascinates product marketing. We'll dissect the behavior of the players to understand their motivations to play for tens or hundreds of hours in the same game.
We then discuss the implementation of gamification with case studies of services that you will surely use it, and you did not know they were gamifiés. Finally, we will end up an ethical debate about the difference between motivation and manipulation, and how to not fall to the dark side of the force (although there, they have cookies).
PrerequisitesRecommended:
- Good knowledge of marketing
- Good knowledge of the ecosystem of applications (mobile and web)
Taught by
Anna-Livia Cardin-Gomart
Related Courses
Services Marketing - The Next LevelOpenLearning Services Marketing - Selling the Invisible
OpenLearning International Organizations Management
University of Geneva via Coursera Content Strategy for Professionals: Engaging Audiences
Northwestern University via Coursera Business 101
OpenLearning