Emotional Intelligence in Practice

Discover techniques to develop your emotional intelligence

Studies have shown a high correlation between career success and emotional intelligence (also known as emotional quotient, or EQ). Unlike IQ, emotional intelligence is a set of skills that can be learned and developed over a lifetime.

On this four-week course featuring content from BigThink, you’ll learn from some of the experts in EQ such as Daniel Goleman, Alan Alda, Kelly McGonigal, and Brian Glazer, to name a few.

You’ll develop a foundation in EQ, delving into each of the four domains of emotional intelligence. You’ll also reflect on a variety of experiences and perspectives to develop your skills practically.

Explore the four domains of EQ

Psychologist and author Daniel Goleman defined the four domains of emotional intelligence as Self-Awareness, Self-Management, Social Awareness, and Relationship Management.

You’ll explore these domains one at a time, building on each as you progress. You’ll learn strategies to effectively give and receive feedback, learn how your resilience can be contagious, and utilise the philosophy of servant leadership.

Develop and improve your self-awareness and self-control

On this course, you’ll build a foundation of self-awareness, exploring different ways to use your strengths, overcome your limitations, and create space between yourself and your emotions through reflective exercises.

Boost your relationship management and collaboration skills

Effective collaborating isn’t just about the skills and experience of a team; it also comes down to mutual respect and understanding.

This course will develop your social awareness, looking at how people see the world differently based on a variety of factors. You’ll then be able to apply this social awareness, along with self-awareness, to build positive, mutually beneficial relationships.

This course is designed for current or aspiring leaders of any age looking to learn and apply the principles of emotional intelligence. It will be especially useful to anyone working in HR as EQ is vital for hiring the right people for your organisation.

While the course uses work-based tasks to help you use EQ in your career, the strategies and theories are also applicable to your personal lives.

The course contains a lot of video content, so a strong internet connection is required.

• Self-Awareness
• Introduction to presence
• Achieve and maintain presence
• Leadership and resilience
• Wrapping up self awareness
• Self-Management
• Strengthen your emotional agility
• Difficult emotions and fear
• Introduction to social awareness: empathy
• Introduction to social awareness: communication
• Social Awareness
• Flexing
• What divides us?
• Advanced social awareness
• Re-envisioning inclusion
• Relationship Management
• Collaborate intelligently: our minds
• Collaborate intelligently: communication
• Giving and receiving feedback
• Reflecting on the Course