How to Influence the Consumer Behavior to Drive Sales by Jonah Berger
Offered By: World of Business Ideas (WOBI) via edX
Course Description
Overview
Strengthen the relationship with your customers, learn how to use triggers and emotions in Communication and Marketing, get the keys to saying the right thing in the perfect moment to generate more sales... This and much more is what you will discover in this 4-hour course by Jonah Berger, professor at the Wharton School of the University of Pennsylvania.
A unique and 100% online opportunity to deepen in the world of Customer Behavior with an expert in human influence and decision-making who has advised well-known companies such as Apple, Google, Amazon, Nike, Moderna and The Gates Foundation.
Keywords:
Consumer Behaviour
Sales Influence
Consumer Psycology
Persuation Strategies
Influence Marketing
Neuromarketing
Persuation Techniques
Behavior Change
Consumer Marketing
Sales Strategies
Syllabus
Module 1: An introduction to influence and consumer centricity
Module 2: Moving from understanding to influence
Module 3: Leveraging social currency
Module 4: How to use triggers & emotion
Module 5: Making your brand public and practical
Module 6: Harnessing the power of Storytelling
Taught by
Jonah Berger
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