Your Metrics Suck - 5 SecOps Metrics That Are Better Than MTTR

Explore effective SecOps metrics beyond MTTR in this 40-minute RSA Conference talk. Discover how to develop meaningful security operations metrics that provide business confidence and drive positive change. Learn about configuration and operational confidence, analyst activity, hygiene, features, process deviation, and analyst work distribution. Gain insights from industry experts John Caimano and Kerry Matre as they share personal stories and practical approaches to move beyond traditional red/yellow/green charts and network operations-style reporting.

Intro
Reporting vs Metrics
Metrics that matter
A personal story
Configuration and operational confidence
Analyst activity
Hygiene
Features
Process Deviation
Analyst Work Distribution