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Winning Trust - The Delicate Balance Between Technology and Human Emotion

Offered By: Web Summit via YouTube

Tags

Customer Loyalty Courses Emotional Intelligence Courses Market Research Courses Business Strategy Courses Trust Building Courses Brand Management Courses

Course Description

Overview

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Explore the delicate balance between technology and human emotion in winning customer loyalty and trust during this 20-minute conference talk by SurveyMonkey CEO Zander Lurie at Web Summit. Discover insights from SurveyMonkey's research and other studies to understand what it takes to earn and maintain trust in today's challenging business landscape. Learn strategies for effectively combining technological advancements with emotional intelligence to build lasting customer relationships and brand loyalty.

Syllabus

Winning trust: The delicate balance between technology and human emotion


Taught by

Web Summit

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