Why There’s So Much Conflict at Work and What You Can Do to Fix It

Discover the root causes of workplace conflict and learn practical strategies to resolve them in this insightful TEDx talk. Explore how underlying organizational structures, rather than individual personalities, often fuel workplace tensions. Gain valuable insights from management consultant Liz Kislik's 25 years of experience working with diverse organizations. Learn five effective steps to identify and address conflict's core issues, enabling more productive work environments. Understand the concept of "lizard listening," the importance of checking "evil logic," and how to use "elephant cards" to facilitate difficult conversations. Apply these techniques to transform workplace dynamics, improve team relationships, and boost organizational performance.

Introduction
Amy and Bill
Deep embedded structures
Dysfunctional individuals
Bully
Ask the right questions
Find allies
Teach new habits
Lizard listening
Evil logic check
Elephant cards