Using Big Data to Create Engagement Agility - Jason McClay G2G3

Explore the concept of using big data to enhance engagement agility in this 23-minute conference talk. Delve into topics such as human-centered design, disruptive engagement strategies, and the challenges of mandatory training. Examine the principles of black box thinking and open/closed loop systems, illustrated through an airline industry example. Analyze the limitations of the "sheep dip" approach to compliance and discuss emerging trends in communication. Investigate innovative solutions, including the use of simulations, to address engagement challenges in training and development.

Introduction
The aim of the presentation
Humancentered design
Engagement
Disruptive
Mandatory Training
Black Box Thinking
Open Closed Loop Systems
Airline Example
Sheep Dip Approach
Compliance
Trends
New Communications
Problem Statement
Innovation
Simulations
Conscious of Time
Questions