Latency SLOs Done Right - Calculating and Setting Accurate Service Level Objectives

Explore the intricacies of latency-based Service Level Objectives (SLOs) in this 57-minute conference talk. Delve into the common pitfalls of using median, average, and percentile metrics for SLOs, and discover three effective approaches to accurately calculate latency SLOs. Learn how to leverage histograms for mathematically correct quantile calculations and SLO setting. Gain insights into the complexities of latency calculation, understand the challenges associated with SLOs, and master the use of inverse percentiles and iterative integration techniques. Enhance your understanding of performance monitoring and SLO implementation to improve service reliability and user experience.

Intro
Welcome
About Circonus
Latencybased service level indicators
How do you calculate latency
What it actually looks like
How to calculate latency
Example
Errors
Problems with SLOs
Histograms
Inverse percentiles
Histogram
Do the math
It has to be iterative
How often to integrate