The Voice-Enabled Internet - Making Sure We Listen to All Humans

Explore the potential and challenges of the voice-enabled internet in this 16-minute Web Summit talk. Delve into the significant interaction paradigm shift represented by voice technology, while examining its current bias towards Western and developed markets. Understand why customers' lifetime value is lower in emerging markets and how this affects technology adoption. Learn about the importance of training data in developing effective voice agents. Discover how Mozilla created the second-largest publicly available voice dataset through an open-source, decentralized approach in just a few months. Gain insights into the practical applications of this dataset and its impact on the voice technology landscape.

The voice-enabled internet: Making sure we listen to all humans