More than Smart Speakers - Security and Privacy Perceptions of Smart Home Personal Assistants

Explore the security and privacy perceptions of Smart Home Personal Assistants (SPA) users in this 22-minute conference talk from USENIX SOUPS 2019. Delve into the complex ecosystem of SPAs, including built-in skills, third-party skills, smart device management, and shopping capabilities. Discover users' incomplete mental models of data storage, processing, and sharing, as well as their limited understanding of potential threats and coping strategies. Learn about users' concerns regarding shopping features and their preferences for SPA learning capabilities. Gain insights into design recommendations based on the findings from semi-structured interviews and a grounded theory approach. Understand the implications of users' perceptions on the security and privacy of these increasingly popular devices in smart homes.

Introduction
Statistics
SP Ecosystem Overview
Findings
Methodology
Theory Approach
Building Skills
Results
SBA
User Perception of the SOUPS Ecosystem
Data Processing
Data Storage
Data Sharing
Users Perception
Agents and Threat Types
Coping Strategies
Gaining Users Trust
Disabling Features