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Soft Skills Eat Technical Skills for Breakfast

Offered By: SQLBits via YouTube

Tags

Soft Skills Courses Leadership Courses Emotional Intelligence Courses Customer Service Courses Conflict Resolution Courses Interpersonal Skills Courses

Course Description

Overview

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Discover essential soft skills that can significantly impact your professional success in this 19-minute conference talk from SQLBits. Learn about key books covering crucial concepts for handling difficult situations, including calming angry customers, de-escalating tense environments, and focusing on optimal outcomes. Gain valuable insights from speaker Bradley Ball, a Sr. Consultant at Microsoft, as he shares personal experiences and explains why these soft skills are vital in the workplace. Explore how mastering these interpersonal abilities can complement and even surpass technical expertise in various professional scenarios.

Syllabus

Soft Skills eat Technical Skills for Breakfast


Taught by

SQLBits

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