Soft Skill Development

PRE-REQUISITES: Basic knowledge in communication and a good understanding of English.

INTENDED AUDIENCE: For anyone keen to improve their soft skills.

INDUSTRIES APPLICABLE TO: All industries where soft skills are important will recognize the relevance of this course.

COURSE OUTLINE: While hard skills teach us what to do, soft skills tell us how to apply our hard skills in a social environment. The focus of the course is to develop a wide variety of soft skills starting from communication, to working in different environments, developing emotional sensitivity, learning creative and critical decision making, developing awareness of how to work with and negotiate with people and resolving stress and conflict in ourselves and others. The uniqueness of the course lies in how a wide range of relevant issues are raised, relevant skills discussed and tips for integration provided in order to make us effective in the workplace and social environments. The key areas addressed are conversation skills, group skills, persuasion skills, presentation skills, critical and creative thinking, emotional skills,
positive thinking and vocational skills.

Lecture 1: Understanding the Communicative Environment – I.
Lecture 2: Understanding the Communicative Environment – II.
Lecture 3: What to listen for and why.
Lecture 4: When to speak and how.
Lecture 5: Staring and Sustaining a Conversation.
Lecture 06: What to Present and How Part I.
Lecture 07: What to Present and How Part II.
Lecture 08: Multimedia Presentation : Understanding the Basics.
Lecture 09: Communication Styles.
Lecture 10: Speaking in Groups.
Lecture 11: The World of Visual Culture I.
Lecture 12: Visual Perception.
Lecture 13: The Aural : Its relevance and Impact.
Lecture 14: The Body and the Way It Communicates.
Lecture 15: The Face, Its Expressions and What It Says.
Lecture 16: Building Relationships.
Lecture 17: Understanding Group Dynamics - I.
Lecture 18: Understanding Group Dynamics - II.
Lecture 19: Groups, Conflicts and their Resolution.
Lecture 20: Social Network, Media and Extending Our Identity.
Lecture 21: How Emotionally Mature Are You.
Lecture 22: Improving Your Emotional Intelligence.
Lecture 23: Empathy.
Lecture 24: Intrapersonal Communication.
Lecture 25: Change Tolerance.
Lecture 26: Creativity : What Does It Mean.
Lecture 27: Creativity : A Detailed Exploration.
Lecture 28: Creativity : Activities Applied.
Lecture 29: Creativity at Workplace.
Lecture 30 : Creativity, Critical Thinking and Problem Solving.
Lecture 31: Motivating Oneself.
Lecture 32: The Art of Persuasion - I.
Lecture 33: The Art of Persuasion - II.
Lecture 34: From Persuasion to Negotiation.
Lecture 35: Leadership and Motivating Others.
Lectire 36 : Managing Time.
Lecture 37 : Managing Stress.
Lecture 38 : Resilience.
Lecture 39 : Work - Life Balance.
Lecture 40 : Applying Soft Skills to Workplace.