YoVDO

Smart Field Automation - Simplifying the Complexity of Field Service Management

Offered By: Microsoft via YouTube

Tags

Internet of Things Courses Microsoft Teams Courses Customer Insights Courses Business Growth Courses Mixed Reality Courses Customer Experience Courses

Course Description

Overview

Explore the evolution of Field Service Management (FSM) in this 33-minute conference talk from Microsoft Ignite 2022. Discover how Infosys leverages various Microsoft technologies, including Dynamics 365, Power Platform, MS Teams, Customer Insights, IoT, and Mixed Reality offerings, to enhance customer experience and drive business growth. Learn about Infosys' smart field service offering and its successful implementation across industries. Gain insights from industry experts as they discuss the pivotal role of technology in meeting customer expectations, improving user experience, and providing valuable insights. Understand how these advancements can lead to increased customer loyalty, higher wallet share, and repeat orders.

Syllabus

Smart Field Automation: Simplify the Complexity of Providing Service |


Taught by

Microsoft Ignite

Tags

Related Courses

Grow to Greatness: Smart Growth for Private Businesses, Part II
University of Virginia via Coursera
Digital Leadership: Creating Value Through Technology
University of Reading via FutureLearn
Starting a Business 2: People and Networks
University of Leeds via FutureLearn
Structure: Building the Frame for Business Growth
Michigan State University via Coursera
Strategic Thinking for Growing Your Enterprise
Stanford Graduate School of Business via NovoEd