Proactive Public Services - Government Automation and the Future of Citizen Interaction

Explore the future of public services and government automation in this 20-minute TEDx talk by Rakibul Hassan. Discover how proactive, automated solutions can revolutionize government-citizen interactions, streamline processes, and enhance efficiency. Learn about cutting-edge technologies being used worldwide to address citizens' needs proactively, from streamlined bureaucracy to predictive public services. Examine the potential for increased transparency, reduced bureaucracy, and improved citizen satisfaction, while considering ethical implications and necessary safeguards. Gain insights from Hassan, a visionary in government automation, former Director of Bangladesh Telecommunication Regulatory Commission, and accomplished author of seven AI/ML books in Bengali. Understand how his extensive experience in strategic analysis, psychometric profiling, and successful government project delivery contributes to reimagining public service delivery in the digital age.

Proactive Public Services: Government Automation | Rakibul Hassan | TEDxRUET