Obstacles & Patterns to Maximize Flow in IT Operations

Explore the challenges and strategies for maximizing flow in IT operations through this GOTO 2013 conference talk. Delve into the operational, architectural, and deployment challenges faced by cloud infrastructure teams, and discover techniques for balancing rapid feature development with stability, reliability, and security. Learn about effective interaction between operations and engineering teams, internal processes, work prioritization, production scheduling, and essential tools. Gain insights into achieving increased stability, improved deployability, faster deployment flows, better releases, and enhanced customer satisfaction. Examine concepts such as DevOps flow, systems thinking, value stream mapping, standardization, Kaizen, efficiency, and lean principles applied to IT operations. Understand the importance of customer focus, quality at the source, and cross-team collaboration in maximizing operational flow.

Intro
Flow
DevOps Flow
Good vs Service
Systems Thinking
Interaction
Why
Trust
Customer Focus
Fight the Vision
Value Stream Mapping
Standardise Your Work
Conbond
Muda
Kaizen
Efficiency
Quality at the Source
Go and See
Practice Teach
Review
Lean
Cross Team Sites
Ops People
Lean vs Service
History of Kaizen