Natural Language Digital Assistants in Higher Education

Explore the transformative potential of digital assistants in higher education through this comprehensive webcast. Discover how conversational user interfaces and digital assistants are revolutionizing customer service and engagement in colleges and universities. Delve into key use cases and real-life implementations, including examples from the New York School System, University Housing, and the University of Adelaide. Learn about the various components of digital assistants, such as virtual agents and voice-to-text engines, and understand different conversational styles. Gain insights into how institutions are leveraging these technologies to address challenges like COVID-19 FAQs and improve faculty and employee experiences. Examine case studies from Tasmania, Outlaid, and Educational Testing Services, and explore partnerships and relevant articles in the field of natural language digital assistants for higher education.

Introduction
Agenda
Conversational User Interface
Digital Assistant
Key Use Cases
RealLife Digital Assistants
New York School System
University Housing
Digital System
University Adelaide
Educational Testing Service
Faculty Employee
COVID19 FAQ
Voice to Text
Digital Assistant Components
Conversational Styles
Virtual Agent
Voice to Text Engine
Customers
Tasmania
Outlaid
Educational Testing Services
Partners
Articles