Merge Conflict - A Case Study of Peer Conflict Management

Explore a case study on peer conflict management in open-source software development at JSConf EU 2018. Learn how the Node.js education community manager implemented a conflict management training program for project leadership and collaborators. Discover the application of peer mediation techniques to globally distributed developers, and understand how improved communication and collaboration can enhance project stability and productivity. Gain insights into governance models, communication barriers, and practical tools for handling conflicts in tech communities. Examine the process of requesting moderation, dealing with harassment, and implementing interaction limits. Understand the importance of self-care and cultural acceptance in maintaining a healthy open-source ecosystem.

Intro
Disclaimer
Conflict is a gift
We are programmers
What is conflict
Governance of the Commons
Communication Barriers
Conflict Research
Node Project Activity
Makers
Power grounding
Core values
Cultural acceptance
The tooling
The scope
The who
Requesting moderation
Noncollaborator moderation
Request logging
S scoping
Reddit harassment
Before moderating a post
Removing or blocking an individual
Documentation
Unknown folks
Retaliation
Interaction Limits
Flame Wars
Bad Actors
Training
Selfcare
Conclusion