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Managing Scheduling Options in Dynamics 365 for Field Service

Offered By: Microsoft via YouTube

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Microsoft Dynamics Courses Customer Satisfaction Courses

Course Description

Overview

Explore how to effectively manage scheduling options in Dynamics 365 for field service in this comprehensive video. Learn to navigate various scheduling scenarios and challenges faced by organizations managing mobile workforces or delivering customer services. Discover how Dynamics 365's schedule board empowers dispatchers to easily identify items requiring rescheduling, and efficiently reassign or rebook them to different resources. Gain insights into avoiding bad experiences, maintaining customer satisfaction, and preventing revenue loss through proper resource allocation. Access additional in-depth content and training materials to further enhance your understanding of Dynamics 365's field service capabilities.

Syllabus

Managing scheduling options in Dynamics 365 for field service | LRN247


Taught by

Microsoft Ignite

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