Managing for Success - Maintaining a Healthy Bug Bounty Program Long Term

Explore strategies for maintaining a successful bug bounty program in this 38-minute Black Hat conference talk. Learn how to measure and report program success, design effective gamification and incentive models, and balance high-value vulnerability reports with low-impact submissions. Discover techniques for building strong relationships with researchers, improving communication and transparency, and keeping your program fresh and engaging. Gain insights on setting clear expectations, providing meaningful rewards, and managing relationships effectively to optimize your bug bounty program's long-term performance and impact on customer security.

Introduction
Welcome
Cash Rewards
Relationships
Researchers
Transparency
Communication
Keeping it Fresh
Expectations
Rewards
Relationship Management
sarcasm and snark
Dont send
Feedback
Conclusion
Outro