Modern Service Operations

Explore modern service operations in this comprehensive 1-hour 20-minute video from Microsoft's Learn Live series. Dive into the importance of people and processes in cloud transformation, examining various operating models, cloud functions, and roles essential for effective cloud management. Gain insights into different cloud operating models, understand diverse cloud functions, and learn how to utilize the Cloud Adoption RACI for team building. Follow along as speakers Ronel Vosloo and Rupal Mudholkar, guided by moderator Jason Purcell, cover topics including Cloud Adoption Framework, Well-Architected Framework, organizational alignment, and process alignment. Access additional resources and session content through provided links to enhance your learning experience.

- Speaker and Moderator Introductions
- Learning Objectives
- Cloud Adoption Framework Overview
- Well-Architected Framework Overview
- Cloud Operating Models
- Decentral Operations
- Central Operations
- Enterprise Operations
- Distributed Operations
- Cloud Functions
- Organizational alignment
- CAF RACI
- Process Alignment
- Summary and next steps