Introduction to Power Virtual Agents

Offered By: Data Science Dojo via YouTube

Course Description

Overview

Learn to create powerful chatbots without coding using Power Virtual Agents in this comprehensive 57-minute tutorial. Explore the no-code chatbot experience, create topics with questions, conditions, messages, and links, implement entities, connect knowledge bases, and test and deploy bots across various channels. Master importing FAQs, using entities, leveraging the Power Automate tool, and linking topics to enhance your chatbot's capabilities. Gain practical skills to boost customer relations through conversational AI, all without the need for developers or data scientists.

Syllabus

Background
Introduction
Overview of PVA
Import FAQs
Create Topic
Use Entities
Power Automate tool
Link Topics

Taught by

Data Science Dojo

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