Introduction to Business Process Management

Gain comprehensive knowledge of business process management in this nearly 3-hour training course. Learn the fundamentals of BPM, including key terms and definitions, process mining techniques, and how to define current and future states. Explore target operating models, common process improvements, and essential processes to document. Master the art of business process mapping through practical examples and discover when and how to conduct effective mapping exercises. Equip yourself with the skills to align process management with digital transformation efforts and drive successful business improvements.

What is Business Process Management?
Business Process Terms & Definitions
What Is Business Process Mining?
Business Process Mining Example
How To Define Current State Vs. Future State
Defining Future State
Target Operating Model
Most Common Business Process Improvements
Most Important Business Processes To Document
When And How To Conduct Business Process Mapping
Business Process Mapping Example
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