Building a Co-Creative Enterprise with ManageEngine - IT Collaboration and Automation

Explore the concept of building a co-creative IT enterprise in this 30-minute video presentation by ManageEngine and Microsoft. Learn how collaboration, cross-functioning, and automation drive modern IT operations. Discover ManageEngine's tools for effective collaboration, automated endpoint orchestration, and seamless identity management within Microsoft applications. Gain insights into addressing challenges brought on by increased remote work, including managing shadow IT, balancing worker freedom with security, and handling mobile endpoint management. Explore innovative approaches to IT support, such as self-service chat apps, and learn strategies for onboarding and off-boarding remote-only workers. Benefit from real customer experiences and practical solutions for creating a more efficient and secure IT environment in the era of remote work.

- Introduction.
- What is a co-creative enterprise?.
- What is Manage Engine and what do they offer?.
- How do you handle the rise of 'shadow IT' that came with the rise of remote work?.
- How do you handle freedom of remote workers without compromising security?.
- How did customers handle the influx of mobile endpoint management with work from home shifts?.
- How can you take a fresh approach to IT support? Self-service chat apps are a huge proactive tool.
- How do we handle onboarding/off-boarding for remote-only workers?.
- Closing Notes.