Humanizing Privacy with Power of User Experience - UX

Explore the intersection of privacy and user experience in this 55-minute conference talk from RSA Conference. Discover how UX principles can simplify privacy regulations and enhance compliance for organizations while improving understanding for consumers. Learn about the challenges of integrating privacy and security measures, and gain insights into humanizing privacy through empathy, ease, and emotional design. Examine real-world examples and case studies that demonstrate the power of user-centric approaches in privacy implementation. Gain valuable knowledge on aligning privacy policies with user needs, designing for transparency, and leveraging technology to build customer confidence. Suitable for those with basic knowledge of privacy, security, and enterprise software.

Intro
Privacy is real
Alignment
Upsides
Policies and Rules
Challenges
Humanizing
Privacy
UX Principles
Empathy
Empathy Factor
Design with Empathy
Empathy Map Canvas
Ease
Apple ID
Time in Privacy
Designing for Ease
Designing for Transparency
Designing for Relationships
Examples
Technology
Confidence
Delight
Making Intelligence
Customer Experience
MailChimp
Cortana Analysis
Emotional Design
Privacy is an Investment
Summary