How to Deal with Difficult People at Work

Learn effective strategies for managing difficult workplace relationships in this 59-minute video from Science of People. Explore a science-backed framework for dealing with challenging coworkers, clients, and bosses. Discover the importance of understanding personality types and how they impact workplace interactions. Gain insights into the five major personality traits - openness, conscientiousness, extroversion, agreeableness, and neuroticism - and how to tailor your approach accordingly. Understand the difference between the golden rule and the platinum rule in interpersonal communication. Acquire practical examples and techniques for improving your people skills and becoming a more effective communicator in professional settings. By the end of this video, you'll be equipped with valuable tools to navigate complex workplace dynamics and foster more positive, productive relationships with even the most difficult colleagues.

Intro
Who are your zombies?
Types of zombies
What makes people happy at work?
Relationships with your coworkers
Be the best version of yourself
The golden rule vs. the platinum rule
The power of personality
Personality is not a choice
Your zombie's matrix
Openness
Conscientiousness
Extroversion
Agreeableness
Neuroticism
Example strategies
How people skills are involved
People skills can be learned