Building Real-Time Customer-Facing Analytics at Scale - From Twilio to Propel

Dive deep into the world of real-time customer analytics at Twilio in this 34-minute video presentation. Explore the specific architecture implemented for customer-facing analytics, including its benefits and shortcomings. Understand why achieving sub-second latency and sub-minute data freshness is crucial in this context. Learn how the lessons from Twilio have influenced architecture choices at Propel to address diverse customer-facing analytics use cases. Gain insights from Nico Acosta, Co-Founder & CEO of Propel and former Amazon Web Services employee, as he shares his expertise in building scalable real-time analytics systems.

From Twilio to Propel: Building Real-Time Customer-Facing Analytics at Scale