Fly the Enterprise - Applying Aviation Lessons to DevOps Teams

Explore key aviation concepts and their application to DevOps teams in this insightful conference talk. Learn how commercial aviation's safety procedures, developed over decades, can be leveraged to build high-performing DevOps teams capable of handling serious challenges. Discover the importance of checklists, crew resource management, and incident investigation in both aviation and software development. Examine real-world aviation incidents and their lessons for DevOps practices. Gain valuable insights into team dynamics, communication strategies, and safety protocols that can enhance your organization's performance and reliability. Delve into topics such as checklist structure, the roles of captain and first officer, assertive communication techniques, and comprehensive incident analysis. Apply these aviation-inspired principles to create a DevOps culture that prioritizes safety, efficiency, and continuous improvement.

Introduction
Modern Aviation Safety
Checklists
Checklist structure
Checklist example
Checklists from normal events
Captain vs First Officer
The L1011 Incident
Pilot and CoPilot
Total CRM
Fivestep assertive statement process
Aviation incident investigation
What do you investigate
State of the systems
Planning briefing
Human factors
Reasons
Manual Fuel Balancing
Fuel Leak
Crash
Safety Recommendations