YoVDO

English at Work

Offered By: BBC via YouTube

Tags

ESL Courses Communication Skills Courses Project Management Courses Negotiation Courses Presentation Skills Courses Customer Service Courses Email Writing Courses Interview Preparation Courses Business English Courses

Course Description

Overview

Enhance your professional English skills with this comprehensive 6-hour animated series designed for job seekers and professionals working in English-speaking environments. Learn essential language and etiquette for workplace success, covering topics such as interview preparation, making suggestions, introducing yourself, offering help, apologizing, giving praise, and handling disagreements. Master the art of presentations, phone conversations, email writing, and negotiating. Gain confidence in various workplace scenarios, including project management, customer relations, staff discipline, and networking. Explore language for emergencies, health and safety, and business travel. Develop skills for delivering bad news, managing difficult staff, and conducting appraisals. By the end of this series, acquire the necessary linguistic tools to navigate the English-speaking workplace effectively and advance your career.

Syllabus

Do you work in an English-speaking environment? English at Work is the series for you.
How to prepare for an interview - 01 - English at Work has the answers.
Answering interview questions - 02 - English at Work helps..
Making suggestions is easy - 03 - English at Work shows you how.
Introduce yourself and make some friends - 04 - English at Work.
Make polite requests - 05 - English at Work would like you to watch.
How to offer help - 06 - English at Work is here to help.
Saying you're sorry - 07 - English at Work shows you how to apologise.
Saying 'well done!' - 08 - English at Work tells you how to give praise.
Checking information - 09 - English at Work checks that things are correct.
Disagreeing - 10 - English at Work gives you the language to disagree.
Working long hours? – 11 – English at Work gives you the language.
Opening a presentation – 12 – English at Work helps you start the right way.
Making a pitch – 13 – English at Work gets your pitch perfect.
Giving feedback – 14 – English at Work shows you how.
Talking on the phone – 15 – English at Work has the top tips for you.
Politely refusing something – 16 – English at Work helps you make polite refusals.
Placing an order – 17 – English at Work makes placing your order easy.
Writing an email – 18 – English at Work has the words for perfect emails.
Explaining a misunderstanding – 19 – English at Work helps you explain a mix-up.
Setting an agenda – 20 – English at Work sets the meeting agenda.
Asking for help – 21 – English at Work gets you the help you need.
Making polite requests – 22 – English at Work asks what you want politely.
Health and safety – 23 – English at Work has the phrases for you.
Language for emergencies – 24 – English at Work gets you out of danger.
Booking a hotel room – 25 – English at work reserves your room.
Complaining – 26 – English at Work tells you how to complain.
Delivering bad news – 27 – English at Work gives you the bad news.
Keeping things professional – 28 – English at Work gives you the phrases.
Making a cold call - 29 - Need to make a call? English at Work shows you how.
Negotiating - 30 - English at Work negotiates the best deal.
Project management - 31 - Need to manage a project? English at Work gives you the language.
Negotiating a deal - 32 - English at Work helps you get the best deal.
Booking a flight - 33 - English at Work gets you travelling!.
Clinching the deal - 34 - English at Work has the language for when you need to finish a deal.
Briefing the manager - 35 - English at Work helps you tell your boss important news.
Working with someone new? - 36 - English at Work helps you get on with new people at work.
Dealing with difficult staff - 37 - English at Work helps you work with others.
Good customer relations - 38 - English at Work shows you how to keep your customers happy.
Staff discipline - 39 - English at Work helps get the punishment right.
Having an appraisal? - 40 - English at Work helps you think about your work.
Health and safety - 41 - English at Work keeps you safe.
Business proposals - 42 - English at Work helps you make the perfect proposal.
Doing customer research - 43 - English at Work has the phrases for you.
Dealing with IT support - 44 - English at Work deals with your computer crisis!.
The 'elevator pitch' - 45 - English at Work helps you pitch your ideas.
Being in charge - 46 - English at Work helps you be the boss.
Clearing up confusion - 47 - English at Work keeps things clear!.
Networking - 48 - English at Work gets you the contacts.
Accepting an award - 49 - English at Work gets your speech word perfect.
Making someone redundant - 50 - English at work has to give someone the sack.
Conveying your ideas - 51 - English at Work helps you present your thoughts.
Telling someone what to do - 52 - English at Work shows you the ropes.
Taking telephone messages - 53 - English at Work helps you note it down.
Justifying your position - 54 - English at Work helps you explain your reasons.
Telling someone what to do - 55 - English at Work shows you the ropes.
Setting priorities - 56 - English at Work gets you organised.
Booking a venue - 57 - English at Work books the room.
Get it done quickly - 58 - English at Work gets you on track.
Presenting a new product - 59 - English at Work launches your business.
Getting the sack - 60 - English at Work covers the language of being fired.
Job offers - 61 - English at Work shows you how to offer and accept a job.
Announcing your decision - 62 - English at Work gives you the words.
Tom's tantrum - 63 - Language to persuade someone to change their mind - English At Work.
Getting down to business - 64 - English at Work gets you working.
Changing your mind - 65 - English at Work helps you explain.
The wedding! - 66 - English at Work is getting hitched.


Taught by

BBC Learning English

Related Courses

Inglés básico para negocios
Universidad Anáhuac via edX
Business English Communication Skills
University of Washington via Coursera
Business English: Basics
The Hong Kong University of Science and Technology via Coursera
Business English: Capstone Project
University of Washington via Coursera
Business English for Cross-cultural Communication
The Hong Kong University of Science and Technology via Coursera