Empathetic Communication at Work

Participate in an interactive workshop focused on developing empathetic communication skills in the workplace. Learn to approach every interaction from a place of empathy, tackling communication fears and weaknesses head-on. Explore both sides of the conversation spectrum: speaking and listening. Discover the true purpose of listening and how to transform it into an action-based activity. Identify personal biases and learn strategies to combat them. Master the art of fair disagreement, using conflicts as opportunities for collaboration. Develop techniques to craft responses that help listeners understand and embrace your message. Gain insights from Sharon Steed, a corporate empathy and communications consultant with a unique perspective as a lifelong stutterer, who uses her speech impediment to teach the power of vulnerability and empathy in communication.

Intro
Communication is chaotic
Chaos breeds more chaos
Stuttering
Help people
Take ownership
Talk about it
Childhood stutter
Fear of talking
Todays workshop
How was it
Definition of empathy
Understanding empathy
Love
Best person ever
I have to choose
Its a choice
Empathy as a noun
Empathetic vs Sympathy
Bottom line
Choice
Empathy Activity
Connection
Communication