Delivering Empathy at Scale

Explore a 20-minute talk by Jason Averbook, future of work expert and CEO/co-founder of Leapgen, on the importance of employee experience and how driving empathy at scale is crucial for a successful EX strategy. Discover the concept of employee experience, learn about well-designed work experiences, and understand the role of personalization and technology in delivering empathy at scale. Gain insights into the top 3 challenges and recommendations for implementing an effective employee experience strategy. The talk concludes with audience questions, providing additional perspectives on this critical aspect of human capital management.

Introduction
What is employee experience
What is a welldesigned work experience
Delivering empathy at scale
Personalization
The role of technology
Top 3 challenges
Top 3 recommendations
Audience questions