Deep Dive into Building Bots with the Microsoft Bot Framework and Cognitive Services

Dive deep into building intelligent bots using Microsoft Bot Framework and Cognitive Services in this comprehensive conference talk. Explore Microsoft's Conversations as a Platform, learning how to elevate your applications from basic interactions to meaningful dialogues. Discover the intricacies of bot development, including frameworks, cognitive services, and Azure tools. Gain insights on avoiding bot fatigue, implementing natural language processing, and leveraging knowledge bases. Learn about supervised learning, backchannel communication, and context handling. Explore practical applications like password resets, ticket systems, and sentiment analysis. Understand the core architecture, including FAQ Maker and Cosmos DB integration. By the end of this talk, acquire the skills to create sophisticated conversational interfaces that provide truly insightful interactions for your users.

Introduction
Why Bots
Bot fatigue
Conversation
Framework
Summary
SkyScanner
Microsoft Bot Framework
Typical Conversation
Dialogues
Lewis
Lewis Demo
Dont overdo it
Knowledgebase
QA Maker
Fuzzy Search
Natural Language Search
Logic Apps
Azure Portal
Supervised Learning
Backchannel Communication
Context
Handoff
Provider Router
Provider
User Agent
Cancel Action
Password Reset
Ticket Card
Feedback
Agent vs User
Back to Agent
Sentiment Analysis
The core of architecture
FAQ Maker
Cosmos DB
Documentation
Conclusion