Conversation AI - The New User Experience

Explore the transformative power of Conversation AI in this 47-minute conference talk from GOTO Amsterdam 2019. Delve into the reasons behind the rising prominence of chatbots as powerful AI applications and their positive impact on businesses and user satisfaction. Gain insights into the underlying technologies of Natural Language Processing and Machine Learning that drive chatbot capabilities. Discover the evolution of conversational interfaces, common pitfalls in implementation, and the growing importance of conversation as a new AI paradigm. Learn about real-world use cases, including IoT device control, and understand customer expectations for conversational experiences. Examine the architecture and components of effective Conversation AI systems, with a focus on tools like Dialogflow. Conclude with a practical demonstration and guidance on how to begin implementing conversational AI in your own projects.

Introduction
History of Conversation
What is Conversation AI
Why do conversational experiences fail
Conversation is becoming the new AI
Research and studies
Use cases
Controlling IoT devices
Customer expectations
What is a conversational experience
How Conversation AI works
Natural Language Processing
Build a good conversational experience
Context
Highlevel architecture
Dialogflow
Demo
Play with visuals
App Engine
Dialog Flow
How to start