Chatbots - The Next UI

Explore the transformative world of conversational UI and chatbots in this 59-minute conference talk by Microsoft Technical Evangelists Azadeh Khojandi and Jordan Knight. Discover how the paradigm has shifted from humans learning to use computers to computers understanding human conversations. Learn about the growing popularity of messenger apps over social networking sites and how to leverage this behavioral change. Gain insights into how chatbots enhance customer engagement and experience through simplicity, personalized content, and intuitive interactions. Delve into conversational UI concepts and Cognitive Services, understanding their applications and problem-solving capabilities. Explore the new realm of easily accessible intelligent services within the context of modern development techniques, equipping yourself with knowledge to harness the power of chatbots as the next user interface.

Chatbots - the next UI - Azadeh Khojandi & Jordan Knight