Building Reliable Products Through SRE Community - Conf42 SRE 2024

Explore the concept of building reliable products through Site Reliability Engineering (SRE) communities in this conference talk from Conf42 SRE 2024. Delve into the fundamentals of SRE, real-life challenges, and the implementation of a Community of Practices (CoP) approach. Learn how to align SRE practices with business strategies, measure success through recommended metrics, and enhance engagement using gamification techniques like the Minimum Enjoyable Game (MEG) and Octalysis framework. Gain insights from achieved results, lessons learned, and recommended reading materials to further your understanding of SRE principles and community-driven reliability improvements.

intro
preamble
jorge luis castro toribio
in this talk
let's take care of the basics
what is sre?
#real_life
some of our problems
community of practices cop
our first thoughts
sre community of practices srecop
sre cop team
cop is an investment
sre cop aligned to business strategy
some metrics recommendation
how do we make cop last longer and more engager?
meg: minimum enjoyable game
octalysis
what we achieved?
learned lessons
to sum up
books
thank you!