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Build Custom Calling Workflows for Customer Experiences with Azure

Offered By: Microsoft via YouTube

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Customer Experience Courses API Development Courses

Course Description

Overview

Explore how to create engaging customer experiences across devices and channels using Azure Communication Services in this 26-minute Microsoft Ignite 2022 session. Gain hands-on experience with the latest call automation APIs and libraries through a detailed walkthrough. Learn to simplify personalized communication workflows using action-based programming models that support participant management, rich media prompts, streaming, and more. Presented by Vishesh Oberoi and Jason Shave, this tutorial offers practical insights for developers looking to enhance their customer interaction capabilities with Azure.

Syllabus

Build custom calling workflows for delightful customer experiences with Azure | OD47


Taught by

Microsoft Ignite

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