You Can't Make People Act More Securely, You Can Help Them Want To

Learn effective strategies for motivating people to improve their security practices in this 49-minute conference talk from BSidesLV 2013. Explore key concepts like understanding that users are not security experts, using appropriate language, avoiding jargon, and providing clear explanations. Discover how to be a security expert who communicates effectively, presents solutions, and avoids fear-based tactics. Gain insights into creating a security-conscious culture by helping people want to act more securely rather than forcing compliance.

Introduction
Plan
Things to remember
Users are not security experts
Overview
Security
Tester Procedures
Be the Expert
Use the Right Language
Number in Order
Jargon
Spam
Terminology
Explanation
Solution
Example of Fear
General Questions