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Elevating the End-to-End Customer Experience with Dynamics 365

Offered By: Microsoft via YouTube

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Microsoft Ignite Courses Marketing Courses Customer Relationship Management Courses Customer Experience Courses

Course Description

Overview

Engage in an expert-led discussion delving deeper into the end-to-end customer experience with Dynamics 365, following up on Featured Session182. Gain insights into order management, customer journey orchestration, service industry examples, marketing strategies, and Dynamics CRM. Explore timelines for previews, learn about Dynamics Education, and take advantage of this opportunity to ask questions and further your understanding of elevating customer experiences using Microsoft's powerful business applications suite.

Syllabus

Introduction
Meet the Experts
Timeline for preview
Order management
Customer journey orchestration
Service industry examples
Marketing and other entities
Dynamics CRM
Dynamics Education


Taught by

Microsoft Ignite

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