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An Investigation of Metrics for the In Situ Detection of Software Expertise

Offered By: Association for Computing Machinery (ACM) via YouTube

Tags

ACM SIGCHI Courses Software Development Courses Research Methods Courses User Experience Design Courses

Course Description

Overview

Explore an innovative approach to detecting software expertise through in situ usage metrics in this 21-minute conference talk from the CHI '16 ACM Conference on Human Factors in Computing Systems. Delve into the research conducted by Tovi Grossman and George Fitzmaurice, which investigates the feasibility of automatically inferring user expertise levels based on real-world usage patterns. Learn about potential usage metrics indicative of expertise, the study methodology involving logging software in participants' workplaces, and the subsequent laboratory task-based assessments. Discover the significant correlations found between in situ usage logs and traditional expertise evaluations, and consider the implications for future software applications in measuring and leveraging user expertise knowledge.

Syllabus

Intro
Research Background
Working Definition
Classification
Methods
Institute Results


Taught by

ACM SIGCHI

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