Advancing Equity & Inclusion in Products

Explore inclusive design principles and practices in this 31-minute conference talk from Microsoft Build 2022. Learn from Christina Mallon, Microsoft's Head of Inclusive Design, as she shares her personal story and expertise on creating more equitable and inclusive products. Discover the business benefits of inclusive design, understand key concepts like intersectionality, and gain practical insights into recognizing exclusion and learning from diversity. Follow the inclusive design process and innovation flow to build solutions that cater to a wider range of users. Engage with real-world examples, find out where to source diverse advisors, and understand how to solve for one user while extending benefits to many. Conclude with a Q&A session to deepen your understanding of inclusive design practices in technology development.

Introduction.
Christina Mallon, Director of Inclusive Design, Microsoft.
Agenda.
Christina's story.
Who does Christina spend her time with?.
Open Style Lab; What is it?.
Engineering a better world requires an interrogation of how we BUILD..
Inclusive design is better design.
Better Business; stats.
Other reasons for inclusive design.
I'm Margot! Who inclusive design is for.
Inclusive Design 101; the basics.
What is inclusive design?.
Build with Intersections.
Principles of inclusive design.
Recognize exclusion.
Examples of Intersections in Tech.
Learn from diversity.
Where to find Diverse Advisors.
Solve for one, extend or create versions.
Solve for one, extend to all.
Create Multiple Versions; Customizable.
Inclusive Design Process.
Inclusive Design Innovation Flow.
Cross functional teams.
Learn More about Inclusive Design.
Last Words from Christina.
Q and A with Christina.