A Playbook to be Proud of - Making the Case for LGBTQ+ Inclusive User Account Design

Explore a conference talk that addresses the critical issue of LGBTQ+ inclusive user account design in digital platforms. Delve into research findings from surveys and interviews with LGBTQ+ individuals and product managers, as well as analyses of user account creation processes across various platforms. Discover how limited options in user accounts can force misrepresentation of gender identities and sexual orientations, particularly affecting the LGBTQ+ community. Learn about the experiences of microaggressions and micro-affirmations reported by participants, and their impact on perceptions of companies. Gain access to a comprehensive 'Playbook' of design recommendations aimed at ensuring inclusivity for LGBTQ+ users in digital product development.

A Playbook to be Proud of: Making the Case for LGBTQ+ Inclusive User Account Design