Emotional Intelligence in the workplace

Utilizing Emotional intelligence in the workplace

What you'll learn:

• Differentiate between Intelligence Quotient and Emotional Intelligence in the workplace context.
• Explain the 4 domains of emotional intelligence.
• Adopt the strategies on how to manage your emotional state as a team leader.

Emotional intelligence, as defined in the dictionary, is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. When applying it to the workplace, studies are suggesting that it should be taken seriously.

Why is emotional intelligence a valued workplace skill?

In this course, we will look at the difference between Emotional Intelligence & Intelligence Quotient. We will also discuss the 4 domains of Emotional Intelligence. We will also apply the strategies to manage your emotional state as a leader. Lastly, we will then look at how we can manage the emotional culture as a leader.

Through reflections and case studies, we believe that you will benefit greatly from this course.