YoVDO

Customer Support Skills

Offered By: Udemy

Tags

Customer Service Courses Email Writing Courses Empathy Courses Customer Support Courses

Course Description

Overview

Get trained in the basic skills required to be successful in customer support

What you'll learn:
  • Customer service skills
  • Writing emails
  • Having difficult conversations

In this course, you will learn how to deliver excellent customer support for your customers. This course is split into different modules that cater to different aspects of customer support like writing emails, having difficult conversations, developing empathy and more. You will also get access to email templates that will make your job easier.


Taught by

Freshworks Academy

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