Communicate for Business: Write, Email, Close the Loop

Write clearly & concisely in email and all business contexts, then design a communication plan to make sure it sticks.

What you'll learn:

• Choose words for their precision and ability to engage your target audience
• Focus on your message to determine grammatical choices.
• Tailor your emails based on your purpose and recipient.
• Create a plan that supports your change initiative.

Clear communication isn't always as easy as it sounds. This course will help you express your ideas in traditional genres as well as digitally. You'll also learn how to communicate to create lasting change in your organization: successfully engage the people who have to respond to the initiative.

Course 1: Write for Business & To Be Understood

Write for your busy readers by following best practices to craft clear & concise documents.

• Hit the Right tone
• Choose the Best Words
• Organize for Understanding

Course 2: Write Effective emails

Your email messages say more than you think; write your way to the top with effective emails.

• Construct your Communication
• Protect Your Image
• Correct Common Errors

Course 3: Close the Communication Loop

Design a communication plan that makes sure your change initiative gets put into action.

• Conduct a Needs Analysis
• Design Your Communications Strategy
• Craft Your Content
• Engage Others

Developed by instructors who write professionally, this three course bundle covers everything from practical tips for pesky grammar rules to guidelines for connecting with your audience. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete the entire bundle.