Transform Your Business with Salesforce Customer Success
Offered By: Salesforce via Trailhead
Course Description
Overview
Learn how Salesforce Customer Success can help your company embrace opportunities of the Fourth Industrial Revolution.
- Learn how the Salesforce Customer Success Group can help you achieve your goals.
- Learn how the Fourth Industrial Revolution affects business, society, and individuals.
- Explore trends causing companies to transform their products and customer relationships.
- Learn how Salesforce Architects can help you implement new technology at your company.
- Learn how Salesforce can help protect your customers from business disruptions.
- See how Salesforce can help you create experiences customers love.
- Learn how Salesforce can help you redesign your business to drive greater success.
Syllabus
- Salesforce Customer Success Group
- Get Started with Salesforce Customer Success Group
- Drive Salesforce Adoption with Salesforce Customer Success Group Programs and Tools
- Impacts of the Fourth Industrial Revolution
- Understand the Impact of the Fourth Industrial Revolution on Business
- Understand the Impact of the Fourth Industrial Revolution on Society and Individuals
- Digital Transformation
- Learn About Digital Transformation
- Learn About the Challenges and Opportunities of Digital Transformation
- Salesforce Architects
- Use Technology to Innovate
- Get Support from Salesforce Architects
- Priority Support Services
- Get Started with Priority Support Services
- Minimize Disruption with Proactive Monitoring
- Resolve Issues Sooner with Premier Priority
- Run Your Business Better with Technical Account Managers
- Salesforce Envision
- Understand the Business Value of Design
- Discover Salesforce Envision
- Salesforce Expeditions
- Learn About Salesforce Expeditions
- Learn About Expedition Focus Areas
Tags
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