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Transform Your Business with Salesforce Customer Success

Offered By: Salesforce via Trailhead

Tags

Salesforce Courses Digital Transformation Courses Business Strategy Courses Fourth Industrial Revolution Courses

Course Description

Overview

Learn how Salesforce Customer Success can help your company embrace opportunities of the Fourth Industrial Revolution.
  • Learn how the Salesforce Customer Success Group can help you achieve your goals.
  • Learn how the Fourth Industrial Revolution affects business, society, and individuals.
  • Explore trends causing companies to transform their products and customer relationships.
  • Learn how Salesforce Architects can help you implement new technology at your company.
  • Learn how Salesforce can help protect your customers from business disruptions.
  • See how Salesforce can help you create experiences customers love.
  • Learn how Salesforce can help you redesign your business to drive greater success.

Syllabus

  • Salesforce Customer Success Group
    • Get Started with Salesforce Customer Success Group
    • Drive Salesforce Adoption with Salesforce Customer Success Group Programs and Tools
  • Impacts of the Fourth Industrial Revolution
    • Understand the Impact of the Fourth Industrial Revolution on Business
    • Understand the Impact of the Fourth Industrial Revolution on Society and Individuals
  • Digital Transformation
    • Learn About Digital Transformation
    • Learn About the Challenges and Opportunities of Digital Transformation
  • Salesforce Architects
    • Use Technology to Innovate
    • Get Support from Salesforce Architects
  • Priority Support Services
    • Get Started with Priority Support Services
    • Minimize Disruption with Proactive Monitoring
    • Resolve Issues Sooner with Premier Priority
    • Run Your Business Better with Technical Account Managers
  • Salesforce Envision
    • Understand the Business Value of Design
    • Discover Salesforce Envision
  • Salesforce Expeditions
    • Learn About Salesforce Expeditions
    • Learn About Expedition Focus Areas

Tags

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