Use Data Insights Across Salesforce
Offered By: Salesforce via Trailhead
Course Description
Overview
Expand cloud functionality using Data Cloud.
- Integrate Data Cloud with Sales Cloud for accurate data and better insights.
- Unlock crucial data for your agents and supervisors with Data Cloud.
- Discover customer service insights from your data.
- Learn how to personalize the shopper experience with Data Cloud.
- Use Data Cloud to power journeys and customer interactions in Marketing Cloud Engagement
- Expand the power of Salesforce with Data Cloud solutions on AppExchange.
Syllabus
- Sales Cloud Enhancements with Data Cloud: Quick Look
- Enhance Data-Driven Strategies with Sales Cloud and Data Cloud
- Service and Data Cloud: Quick Look
- Enhance Service with Data Cloud Insights
- Service Intelligence: Quick Look
- Get Started with Service Intelligence
- Data Cloud for Commerce: Quick Look
- Learn About Data Cloud for Commerce
- Data Cloud-Driven Interactions in Marketing Cloud Engagement
- Integrate Data Cloud and Marketing Cloud Engagement
- Build Your Data Foundation
- Personalize Your Omnichannel Journeys
- Data Cloud Solutions on AppExchange: Quick Look
- Discover Data Cloud Solutions on AppExchange
Tags
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