Succeed with Relationship Selling

Offered By: Salesforce via Trailhead

Tags

Customer Relationship Management Courses Sales Courses Sales Presentations Courses

Course Description

Overview

Learn relationship selling and follow-through best practices from Dale Carnegie.

Use relationship-oriented techniques to facilitate the buying process.
Ensure a strong customer relationship throughout the agreement and implementation process.

Syllabus

Relationship Selling

Get Started with Relationship Selling
Make a Connection
Collaborate with the Customer
Create the Sales Presentation
Confirm an Effective Solution
Commit to the Sale
Dig Deeper into Relationship Selling

Post Sales Follow-Through

Strengthen the Relationship After Sales
Create the Formal Agreement
Plan the Implementation and Recurring Results

Tags

united states

Related Courses

A Business Journey with Caffeine Cafe
Taylor's University via OpenLearning Customer Analytics
University of Pennsylvania via Coursera Culture of Services: New Perspective on Customer Relations
Kyoto University via edX The Digital Economy: Selling Through Customer Insight
The Open University via FutureLearn Experience SAP Hybris Solutions
SAP Learning