Succeed with Relationship Selling
Offered By: Salesforce via Trailhead
Course Description
Overview
Learn relationship selling and follow-through best practices from Dale Carnegie.
- Use relationship-oriented techniques to facilitate the buying process.
- Ensure a strong customer relationship throughout the agreement and implementation process.
Syllabus
- Relationship Selling
- Get Started with Relationship Selling
- Make a Connection
- Collaborate with the Customer
- Create the Sales Presentation
- Confirm an Effective Solution
- Commit to the Sale
- Dig Deeper into Relationship Selling
- Post Sales Follow-Through
- Strengthen the Relationship After Sales
- Create the Formal Agreement
- Plan the Implementation and Recurring Results
Tags
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